Additional Services
Art |
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Art Charge
Hourly fee for art creation and design services. Minimum of 1/4 hour.
|
$95.00
(current)
|
$96.00
(2022)
|
$95.00
(2023)
|
$95.00
(2024)
|
$95.00
(2025)
|
|
Photograph Merchandise For Store Image
for Bandwear to photograph product and create image for display online
|
$24.99
(current)
|
$12.99
(2022)
|
$9.99
(2023)
|
$10.99
(2024)
|
$24.99
(2025)
|
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Product Image Creation - Advanced
for Bandwear to create product image for display online from existing art files that do not meet our art specs
|
$24.99
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$14.99
(2024)
|
$24.99
(2025)
|
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Product Image Creation - Simple
for Bandwear to create product image for display online from existing art files
|
$12.99
(current)
|
$6.99
(2022)
|
$4.99
(2023)
|
$5.99
(2024)
|
$12.99
(2025)
|
Cancellations |
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Chargeback Dispute Management
for Bandwear to complete all communications for customer chargebacks.
|
$7.99
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$5.99
(2024)
|
$7.99
(2025)
|
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Order Cancellation Fee
Used when an order is cancelled by customer due to no fault of Bandwear. This recovers lost transaction fees and customer service labor.
|
$4.99
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$4.00
(2024)
|
$4.99
(2025)
|
Customer Service |
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3rd Party Address Verification
Client Customer Service Inquiry Fee (only applicable when inventory is delayed outside Bandwear's control.)
|
$3.99
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$3.25
(2024)
|
$3.99
(2025)
|
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Chargeback Dispute Lost
Banks/credit card companies charge $15 every time a customer disputes a charge and it is resolved in their favor. Bandwear supplies evidence to the contrary, but we don't always win the dispute.
|
$15.00
(current)
|
$20.00
(2022)
|
$15.00
(2023)
|
$15.00
(2024)
|
$15.00
(2025)
|
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Customer Service Inquiry Fee
Client Customer Service Inquiry Fee (only applicable when inventory is delayed outside Bandwear's control.)
|
$3.99
(current)
|
$3.50
(2022)
|
$3.00
(2023)
|
$3.25
(2024)
|
$3.99
(2025)
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Order Split Ship Fee
When requested by customer or client.
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$4.50
(current)
|
$3.00
(2022)
|
$4.00
(2023)
|
$4.25
(2024)
|
$4.50
(2025)
|
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Reship
Used when an order must be reshipped due to no fault of Bandwear.
|
$4.99
(current)
|
$0.00
(2022)
|
$4.00
(2023)
|
$4.25
(2024)
|
$4.99
(2025)
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Unavailable Product Refund
As needed when a product is offered for sale but client later decides to cancel production. (Covers refund processing and lost transaction fees)
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$5.99
(current)
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$6.00
(2022)
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$5.00
(2023)
|
$5.50
(2024)
|
$5.99
(2025)
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Drop Ship |
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Drop Ship Handling Fee - 24+ hr notice
$25/box handling fee for client requested shipment processed within 24 hours. (plus $0.60 per unit, max $12)
|
$25.00
(current)
|
$12.00
(2022)
|
$12.00
(2023)
|
$12.50
(2024)
|
$25.00
(2025)
|
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Drop Ship Handling Fee - 48+ Hour Notice
$6.50/box handling fee for client requested shipment processed within 48 hours. (plus $0.60 per unit, max $12)
|
$6.50
(current)
|
$6.00
(2022)
|
$6.00
(2023)
|
$6.25
(2024)
|
$6.50
(2025)
|
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Drop Ship Handling Fee - Same Day Notice
$75/box handling fee for client requested shipment processed the same business day. (plus $0.60 per unit, max $12)
|
$75.00
(current)
|
$45.00
(2022)
|
$45.00
(2023)
|
$48.00
(2024)
|
$75.00
(2025)
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Drop Ship Packaging Fee
Specialized packaging to protect shipment
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$0.00
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$0.00
(2024)
|
$0.00
(2025)
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Manual Order Handling Fee - 24+ hr notice
$15 handling fee per client requested shipment required to leave within 24 hours. (plus $.30 per unit, packaging and shipping costs)
|
$15.00
(current)
|
$12.00
(2022)
|
$12.00
(2023)
|
$12.50
(2024)
|
$15.00
(2025)
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Manual Order Handling Fee - 48+ hr notice
$6.50 handling fee per client requested shipment expected to leave within 48-72 business hours. (plus $.60 per unit, packaging and shipping costs)
|
$6.50
(current)
|
$6.00
(2022)
|
$6.00
(2023)
|
$6.25
(2024)
|
$6.50
(2025)
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Manual Order Handling Fee - Same Day Shipping
$30 handling fee per client requested shipment required to leave same day. (plus $.60 per unit, packaging and shipping costs)
|
$30.00
(current)
|
$28.00
(2022)
|
$28.00
(2023)
|
$29.50
(2024)
|
$30.00
(2025)
|
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Manual Order Item Fee
.60 per unit item fee per client requested shipment.
|
$0.60
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$0.55
(2024)
|
$0.60
(2025)
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Handwork |
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Additional Warehouse Labor
$34/hour for additional warehouse labor
|
$34.00
(current)
|
$30.00
(2022)
|
$0.00
(2023)
|
$30.00
(2024)
|
$34.00
(2025)
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Board and Bag Assembly
Per Unit to board and bag magazines. price includes materials and labor.
|
$0.65
(current)
|
$0.00
(2022)
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$0.25
(2023)
|
$0.59
(2024)
|
$0.65
(2025)
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Folding
Per unit for bulk folding of Apparel.
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$0.60
(current)
|
$0.50
(2022)
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$0.50
(2023)
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$0.55
(2024)
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$0.60
(2025)
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Kitting
Per unit fee for additional labor required prior shipment, such as putting product into its own bag. More complex projects will be custom-quoted.
|
$0.25
(current)
|
$0.25
(2022)
|
$0.25
(2023)
|
$0.00
(2024)
|
$0.25
(2025)
|
Imports |
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Additional File Import Fee
Additional manual file import for fulfillment
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$99.00
(current)
|
$75.00
(2022)
|
$75.00
(2023)
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$80.00
(2024)
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$99.00
(2025)
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Personalization |
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Personalized Order Fee
Special handling of orders personalized to a particular customer
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$5.00
(current)
|
$4.00
(2022)
|
$2.00
(2023)
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$2.25
(2024)
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$5.00
(2025)
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Receiving Fees |
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No Delivery Authorization or Notice of Delivery
$49 per box received without proper delivery notification. Delivery notification must be sent to your client management contact..
|
$49.00
(current)
|
$0.00
(2022)
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$0.00
(2023)
|
$40.00
(2024)
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$49.00
(2025)
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No Packing Slip
$15 per box received without proper packing slip documentation.
Client must approve identified products before delivery is closed. Packing slips can be emailed to your client management contact. |
$15.00
(current)
|
$10.00
(2022)
|
$10.00
(2023)
|
$10.50
(2024)
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$15.00
(2025)
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Per Unit Receiving Fees
This is only charged for Online Store or Special Project deliveries.
Base Receiving Fee: $4.99 per delivery Tier 1 Item (stickers, posters, patches) = $0.005/each Tier 2 Item (vinyl, cassettes, compact disc) = $0.02/each Tier 3 Item (magazines, books) = $0.04/each Tier 4 Item (apparel, shoes, vinyl, small toys) = $0.08/each Tier 5 Item (robes, towels, anything larger than a t-shirt, large toys) = $0.12/each Tier 6 Item (items with custom handling or large enough for their own shipping box) = $0.20 |
$0.60
(current)
|
$0.00
(2022)
|
$0.35
(2023)
|
$0.50
(2024)
|
$0.60
(2025)
|
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Receiving Bulk Pallets - Distribution Only
$10.00/pallet (must be shipped out as a full pallet)
|
$10.00
(current)
|
$0.00
(2022)
|
$100.00
(2023)
|
$10.00
(2024)
|
$10.00
(2025)
|
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Receiving Per Case - Distribution Only
$2.00/pallet (must be shipped out as a full case)
|
$2.00
(current)
|
$0.00
(2022)
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$0.00
(2023)
|
$1.00
(2024)
|
$2.00
(2025)
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Returns |
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Return - Label
Used when a return label is generated and sent to the customer to return their package at client's request. (plus applicable postage)
|
$3.75
(current)
|
$3.50
(2022)
|
$3.00
(2023)
|
$3.25
(2024)
|
$3.75
(2025)
|
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Return - Postage Due
Shipment had an invalid address and was returned with postage due.
|
$0.00
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$0.00
(2024)
|
$0.00
(2025)
|
Rush FulfillmentOnly applicable when product is received less than 6 business days prior to client's intended ship date, such as album or presale release date. |
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|
Rush Fee - 24 Hours
Per Item Shipment + $40 base charge
|
$1.31
(current)
|
$1.50
(2022)
|
$1.25
(2023)
|
$1.31
(2024)
|
$1.31
(2025)
|
|
Rush Fee - 48 Hours
Per Item Shipment + $30 base charge
|
$0.89
(current)
|
$1.10
(2022)
|
$0.85
(2023)
|
$0.89
(2024)
|
$0.89
(2025)
|
|
Rush Fee - 72 Hours
Per Item Shipment + $20 base charge
|
$0.47
(current)
|
$0.70
(2022)
|
$0.45
(2023)
|
$0.47
(2024)
|
$0.47
(2025)
|
|
Rush Fee - 96 Hours
Per Item Shipment + $10 base charge
|
$0.26
(current)
|
$0.50
(2022)
|
$0.25
(2023)
|
$0.26
(2024)
|
$0.26
(2025)
|
|
Rush Fee - Same Day
Per Item Shipment + $50 base charge
|
$1.73
(current)
|
$1.90
(2022)
|
$1.65
(2023)
|
$1.73
(2024)
|
$1.73
(2025)
|
Sales Channels |
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|
Bandwear Online Store Channel
Monthly service fee for being visible in our shop.bandwear.com Marketplace
|
$15.99
(current)
|
$0.00
(2022)
|
$9.99
(2023)
|
$9.99
(2024)
|
$15.99
(2025)
|
Setup |
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|
Bundle Product Setup Fee
Online Store Product Setup for each bundle item
|
$6.99
(current)
|
$2.99
(2022)
|
$4.99
(2023)
|
$5.99
(2024)
|
$6.99
(2025)
|
|
Digital Download Product Setup Fee
Per digital download add-on created (per product)
|
$9.99
(current)
|
$7.99
(2022)
|
$7.99
(2023)
|
$8.49
(2024)
|
$9.99
(2025)
|
|
Online Store Integration Fee
Configuring integrations with Shopify or Bandcamp
|
$149.00
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$99.00
(2024)
|
$149.00
(2025)
|
|
Print On Demand Product Setup Fee
Per Print on Demand product created
|
$14.99
(current)
|
$9.99
(2022)
|
$9.99
(2023)
|
$9.99
(2024)
|
$14.99
(2025)
|
|
Product Setup Fee - 24 hrs notice
Setup fee for products that must be active in online store in 24 hours from notice.
|
$99.00
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$99.00
(2024)
|
$99.00
(2025)
|
|
Product Setup Fee - 24-72 hrs notice
Setup fee for products that must be active in online store with in 72 hours from notice.
|
$49.00
(current)
|
$0.00
(2022)
|
$0.00
(2023)
|
$49.00
(2024)
|
$49.00
(2025)
|
|
Product Setup Fee - Over 72 hrs notice
Online Store Product Setup for each item when given at least 72 hours notice
|
$9.99
(current)
|
$4.99
(2022)
|
$4.99
(2023)
|
$4.99
(2024)
|
$9.99
(2025)
|
|
Special Project Setup Fee
Project setup and one initial file import. (Additional imports billed separately)
|
$99.00
(current)
|
$99.00
(2022)
|
$99.00
(2023)
|
$99.00
(2024)
|
$0.00
(2025)
|